Terms of Business
Skin Allergies & Conditions
The client shall inform Butterflies of any issues that may affect the use of any equipment or products. This includes but is not limited to sensitivities, allergies and medical conditions. We cannot be held liable for any reactions or losses that occur due to the client’s failure to inform them of any known condition.
It is also the client’s responsibility to inform us of any sensitivities, allergies and medical conditions within the booked bridal party receiving makeup and/or hair services. Butterflies cannot be held liable for any reactions or losses that occur due to the client’s failure to inform prior to the application.
Butterflies reserve the right to refuse makeup application or hair services if any contagious skin, hair or eye infections are present. The client and party undertake any makeup/hair services at their own risk.
Prices are inclusive of 10 driven miles.
Please note, a travelling fee will be assessed and added to the initial quote once all information is received. This will be charged at 50p per mile after the first 10 driven miles of CO100NA; this is to and from the venue of your choice.
Butterflies reserve the right to choose which mode of transport taken to reach you, therefore the travel fees will be subject to transport mode and location.
Congestion, toll and parking charges will be added to the total fee.
Where Butterflies feels it necessary a premier inn or equivalent may be requested at a cost to the client, this may be due to weather, early starts or travel limitations. Unsociable hours for starting our journey (12am – 4am) £200 (4am – 6am) £100
Securing your date, bookings and trials
To secure your booking a non-refundable booking fee of £150 is required to secure the date of your choice. Without this the date will not be reserved to you.
This is non-refundable, but is deducted from your final balance.
This fee needs to be paid by bank transfer.
Please note, your date will only be secured once this has been received.
The rest of the booking is then split in two,
At the trial you will be asked to confirm who is needing services and pay the 50% of the remaining balance, the full balance needs to be paid 4 weeks before the date booked.
Where last minute bookings made 7 weeks or less before the event date the full amount is due when booking, this is non-refundable in the case of cancellation.
If any extra hair and/or makeup applications are requested on the day, and if time allows, Butterflies will take payment for those by bank transfer or in cash on the wedding day prior to the service.
Failure to make payment on the given dates stated within these terms and conditions, for any services, will result in court action to recover all monies owed.
There is a £50 surcharge for Bank holiday and Sunday bookings. This is on top of the minimum spends.
If a second stylist is required due to timing constraints, this will be charged at an additional £150.
The trial is normally 2-5 months before the wedding date and is done within the salon on a Monday or Wednesday between the hours of 9.30 am and 2pm.
Seasonal Minimum spends
There is a minimum on the day spend.
April 1st to 31st October of £375
November 1st to March 30th the minimum on the day spend is £325
This does not include any trials or services done before the day.
Once the booking fee has been paid and the date is secured, Butterflies agrees to the service on the date of your wedding.
In the unlikely event Butterflies becomes unavailable on the day, Butterflies reserves the right to designate another fully qualified hair or makeup artist to carry out the application. She will always endeavour to make this possible, but in the unlikely situation of another makeup artist being unavailable, a refund will be given less the trial costs.
If the client cancels any monies paid up to and including the booking fee will be retained, bookings cancelled 6 weeks or less before the date the full remaining balance will be due.
Cancelling must be made in email to us – firstname.lastname@example.org
Failure to make payment may result in court action. This clause is intended to protect loss of business due to the fact other bookings will have been declined to allow for yours to go ahead.
Butterflies reserves the right to cancel a booking following a trial without a refund of the booking fee, in circumstances where the client is uncooperative / makes it difficult to carry out our work, or is made to feel uncomfortable in any way or is mistreated. Or if anyone becomes violent or displays offensive behaviour.
If YOU cancel or change the booking-
Payments for work that has been carried out is non-refundable.
Three calendar months notice is needed for any changes to your booking by adding or reducing them. Additional services can only be added if time/ resources allow it and reductions after this time will still be paid in full.
If you need to postpone or change the date of your booking for reasons that are unforeseen/not in your control or for any other reason. Butterflies will allow for one date change only. After such time a number booking with a new reservation fee would be required.
* Postponements can only be accepted with no further fees should the new rescheduled date fall within the same year as the initial wedding date or if it falls on a week day (Monday to thursday, excluding bank holidays) a maximum of 1 year.
* Should the new rescheduled date move to the following year any other day, this would be considered as a cancellation with all remaining payments due as well as a new booking with new reservation payment for the new date. This means your initial booking therefor cannot be transferred.
In the event you have to cancel your booking completely-
* cancellation within three months of the agreed wedding date 50% of the remaining balance is due by the original due date.
* cancelling 1 month or less to the wedding date 100% of the balance is still due by the original due date.
To increase our portfolio, your hair/makeup artist may wish to take photographs of the finished hair/makeup looks.
Professional photography taken at your wedding will also be requested. These photographs may be used on the artist’s social media pages and website to increase their portfolio, but no personal information will be given apart from your first name and date of your ceremony.
If you do not want this information to be published in social media/website please notify us before your trial/wedding day.
Photographic/video images of the client, members of the booking or event may be used by the artist on social media unless the client has expressly withdrawn their consent in writing.
@ Butterflies Hair Design 2020
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